Established in 2000, Northamptonbased Vision Security Group (VSG) is the fastest growing company in the security sector. With more than 7,500 staff spread across the UK, working in; retail and shopping centres, manufacturing, logistics, corporate office and public sector locations, VSG is focused on exploring new ways to deliver an efficient security service. Increasingly, VSG is turning to new technology to enhance its solutions.

The Challenge

As the business expanded, there was a lot of information being held in systems and spreadsheets within the organisation which needed to be accessed for comprehensive reporting. VSG was impressed by Active Dashboards from Dynistics which offered a superior alternative to their existing reporting methods. 

Active Dashboards Solution

The software is able to give a full picture of results and the functionality to drill down to specific details in order to identify opportunities and flag up any issues, while the graphical tool provides real-time information on key factors identified by the company in visually appealing charts reducing the need to produce printed reports. Another strength lies in its ability to draw information simultaneously from multiple sources.

Implementation

The installation process was smooth and stress-free and VSG was pleased with the support provided by the Dynistics team. Used to monitor everything from manned guarding and call statistics, to incident reports, the dashboards ensure all staff have key data readily available to them and as a result have rapidly become part of the culture at VSG.

Outcome

Business Analyst at VSG, Joel Pearson, says, “Using dashboards has meant that a user could get onto the system using just a browser. We could write customer reports in ways that would show certain things that the existing system couldn’t and it meant we didn’t have to pay the company that originally provided the system for every new report because we could do so much more in-house. This has dramatically reduced pressure on the IT department, in the past our first port of call for reports, as staff now have all the information they need at their fingertips.”

The Future

“We estimate that the adoption of Active Dashboards has boosted productivity by 50% for at least 50% of our teams in Head Office,” says Greg Beech, Regional Account Director at VSG. “We’re now working  on our other databases, such as staff productivity, and looking at how we can present this information on Active Dashboards. We have also had interest from Sales as to how we can present information about VSG to clients and tenders by showing the transparency and availability of data,” adds Joel. “One of the group’s key goals is for VSG to become the key providers of security in the country and we are confident that Active Dashboards can assist us in achieving this.”

 

 

From the client

“The Dashboards give us up-to-date management information in an easily digestible format, enabling our management team to drive improvements at all levels in quality outcomes for students and highlighting potential areas for development within the College, thanks to the promptness and accuracy of data".

Bill Blythe
Vice Principal for Finance & Resources
KCC

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