Support


Get in touch with our expert team and access our support services

Supporting you and your organisation

Our professional, experienced support team are on-hand to help you with any technical issues around the installation, administration, functionality and performance of your Active Dashboard reporting software solution.

We are dedicated to providing you with a top-class support service right from the off: from first contact and query diagnosis through to solution development and expert resolution delivery.

You can log a ticket with our Support system by email: support@dynistics.com or via the support portal. In order for us to deal with your issue quickly and effectively we ask that you provide as much detail as possible about the problem. You’ll need to supply us with the product, which version you are using, and screen shots if possible, together with your full contact details including telephone number. We may ask for server details to ensure you have an active support agreement. Our friendly and professional team will assess the issue and be in touch with you as soon as possible.

We will help you resolve any issues you have within the shortest possible time so you’re back on track and getting the most out of Active Dashboards

If you would like to discuss any element of our support, whether an existing customer or you’re thinking of becoming a customer then why not contact us. You can also view how your dashboard reporting software should look in our Demo Gallery pages.